Good questions.

One afternoon. Once you’re onboarded: connect WhatsApp, link your store, set your tone and rules — WSend starts selling. No card required.

Through the official Meta WhatsApp Business technology — your number, your chats, your control. No unofficial apps, no risk to your account.

WSend places real orders natively in Shopify today — live inventory, correct variants, automatic order creation. More commerce platforms are on the way.

Every major language, out of the box. WSend mirrors how each customer writes — no scripts, no menus, no “press 1”.

The whole sale: finds products from screenshots, answers product questions, validates addresses, applies your payment rules (COD, advance, partial), places the order, books the courier and keeps the customer updated until delivery.

Any time. Reply from your phone and the agent quietly steps aside — it only hands conversations to you when a human genuinely matters.

Conversations are encrypted at rest — even we cannot read your customer chats. Your business is isolated from every other business on the platform, and store credentials are always stored encrypted.

Every brand starts with a 14-day free trial: 600 AI replies, every feature, no card. Paid plans are simple: Starter $49/month (10,000 AI replies), Growth $99 (30,000), Pro $249 (75,000). Every plan includes every feature and every channel; plans differ only by volume. Full details on the pricing page.

Only replies the AI sends. Messages your customers send are never counted, and neither are replies you type yourself. If you grow past your plan, extra replies cost $5 per 1,000 — always under a monthly cap you control, with alerts at 80% and 100%.